Contact Us

 

At Aquila, we are committed to providing a smooth and reliable experience — from your first visit to final delivery.

If you have any questions, concerns, or business inquiries, our team is here to help.

📩 Customer Support

For all order-related inquiries, including:

  • Order status

  • Shipping updates

  • Returns & refunds

  • Size assistance

  • Product questions

Please contact our support team:

Email: support@aquilawear.com

We aim to respond within 24–48 hours (business days).

🧾 Business & General Inquiries

For partnerships, collaborations, or general business-related communication:

Email: info@aquilawear.com

📦 Order & Fulfillment Notice

Aquila operates using a made-to-order fulfillment model in partnership with a trusted production provider.

This means:

  • Each item is produced after your order is placed

  • Processing time may take 2–5 business days

  • Orders may be shipped from different facilities depending on product type

For detailed information, please refer to our Shipping Policy.

📱 Stay Connected

Follow us and stay updated with our latest releases, limited drops, and brand updates:

  • Facebook: 

  • Instagram: 

📝 Contact Form

You can also reach out to us directly by filling out the contact form below.
Please include your order number (if applicable) to help us assist you faster.

⚡ Important Notes

  • Please double-check your email address before submitting your inquiry

  • Include clear details when reporting issues (especially for damaged or incorrect items)

  • For faster support, always contact us using the email associated with your order

🤝 Our Commitment

At Aquila, we are building more than a brand — we are building a community.

Every message matters, and we are here to support you every step of the way.