Privacy policy

 

At Aquila, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit Aquila, we may collect certain information automatically or directly from you.

Personal Information

We may collect:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment details (processed securely through third-party providers)
  • Purchase history
  • Account login information

Device Information

We may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Time zone
  • Cookies and tracking technologies
  • Pages viewed and interactions on our website

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve website performance and shopping experience
  • Send order confirmations and shipping updates
  • Detect fraud or suspicious activity
  • Improve advertising relevance and marketing campaigns
  • Send promotional emails (only when consent is given)

3. Payment Security

We do not store or directly process payment card details.

Payments are securely processed through trusted third-party providers such as PayPal, Shopify Payments, Visa, Mastercard, or other secure payment gateways.

All payment information is encrypted and handled under industry-standard security protocols.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Analyze website traffic
  • Understand visitor behavior
  • Improve website performance
  • Deliver relevant advertising

You may disable cookies through your browser settings; however, some website functions may not operate properly.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share limited information with trusted third-party providers only when necessary for business operations, including:

  • Payment processors
  • Shipping providers
  • Analytics platforms
  • Marketing and advertising partners
  • Fraud prevention services

These partners only receive the information required to perform their services.

6. Data Retention

We keep your information only as long as necessary for:

  • Order fulfillment
  • Legal compliance
  • Accounting requirements
  • Customer service support

You may request deletion of your information at any time.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw marketing consent
  • Request a copy of stored data

To exercise these rights, please contact us.

8. Third-Party Services

Our website may contain links to external services or websites.

We are not responsible for the privacy practices of third-party platforms, services, or websites.

We encourage users to review their privacy policies separately.

9. Children's Privacy

Aquila is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

10. Security Measures

We implement industry-standard measures to protect your personal information, including:

  • SSL encryption
  • Secure checkout systems
  • Fraud monitoring
  • Restricted data access

However, no online platform can guarantee complete security.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or business operations.

Updates will be posted on this page.

12. Contact Information

If you have any questions regarding this Privacy Policy, please contact us.

Email: support@aquilawear.com